The path to care

Choose a setting for the conversation

A licensed telehealth service and an in-person clinic are places to ask about care. Start by explaining your concern, rather than selecting a product.

Advice to state offices that license doctors was checked on September 26, 2026. It says proper care requires more than choosing a medicine from a menu.

This gives advice to the state offices that license doctors. The requirements depend on the rules of the individual state.

What to talk through

Your concern

Explain the concern you want to discuss. List the medicines you take and bring that list. Write down what you want to ask, too.

The assessment

Ask what information, records, or tests are needed before a decision.

The plan

Ask what happens next, who explains the medicine, and how follow-up works.

Under that advice, the doctor must arrange any tests you need or send you to someone able to arrange them.

That guidance also says a doctor must send you for care in person when your health problem needs an examination or other care that cannot be done online.